Guest Post: Key Points to a Successful Business Relationship with your Manufacturer

Guest blogger, Allison Peet from WD Door of Iowa takes over the blog this week to give her take on what it’s like to be a Wayne Dalton Dealer:

We’re WD Door, a Wayne Dalton dealer servicing the Central Iowa region. As a locally owned business, we make it a priority to provide the best customer service available to Des Moines and the surrounding communities that we not only live in, but depend on. Out of more than 2,000 Wayne Dalton dealers across the country, we rank in the top 20 for three reasons: customer service, partnering with an outstanding manufacturer, and leading the pack:

What Makes WD Door So Successful?

Customer Service.  Our two owners, Steve Bouchard and Jeff Myers, were born and raised in Central Iowa and are both committed to excellence in providing our valued customers with the best quality experience in choosing the correct overhead door or operator.  Set by their example, all WD Door employees put a great deal of pride and integrity into our work.  We have a great team and work well together.  Because of our work ethic, much of our new business is a direct result of customer referrals. Wayne Dalton excels in their customer service to dealers as well.  Their warranty process is very easy to work with and they have a top notch customer service attitude as well.  David Holdsworth, Dustin Sawry and Amanda Stull make a great team in enabling us to be a successful small business.

Dealer Relations. Wayne Dalton is a world-class overhead door leader that designs and manufactures residential and commercial garage doors, and has been thriving for over 60 years. Born in rural Ohio, they have similar Midwestern values as we do. From the dealer perspective, they are a very proactive business partner that provides a wide variety of quality, easy-to-install products. Wayne Dalton simplifies the purchasing process by providing an easy quoting and ordering system, along with accurate and timely delivery times to our location. Less than 1% of our total product purchased with Wayne Dalton is backordered, allowing us to be more competitive in the ever changing market. With nine manufacturing facilities, 39 sales centers, and more than 2,000 independent dealers, both domestic and international, it’s crucial that Wayne Dalton cultivates strong relationships with their dealers.
“Wayne Dalton is constantly working with dealers to get the feel for each individual market.  They know that each market has different needs and they try very hard to get those needs and wants to the dealers in a timely and cost-effective manner.  They do a good job of manufacturing garage doors not only through the eyes of a manufacturer but also through the eyes of a dealer.” – Jeff Myers

Leader in Industry Trends. Since Wayne Dalton is one of the leaders in the overhead door industry, we are too.  For example, Wayne Dalton’s Model 523 Security Shutter W-CD-Model 523 Security Shutterprovides attractive security with a compact design and comes pre-assembled for easy installation in areas with low headroom and sideroom requirements. This door is perfect for areas where looks are important, such as pharmacies, hospitals, offices, schools and other retail facilities. On the residential side, the latest trend is the steel garage door that resembles wood, both in color, texture, and richness. Customers demand variety, security, and uniqueness in the same package. Garage doors can add tremendous character to the façade of the home. Click here for a short video on why our brand should be your next garage door purchase.

Ahead of the Competition. Years of experience, our crews and office staff, our customer service and the fact that we are involved in the lives of our employees sets us light years ahead of our competition. When clients see that we are an integrated team, it becomes obvious who to choose when contemplating hiring an overhead door company.  Our saying reflects this commitment: “WD Door, Security Overhead.”

For more information on the Model 523 Security Shutter and Wayne Dalton garage doors, or to find a Wayne Dalton garage door dealer, visit, like Wayne Dalton on Facebook, follow Wayne Dalton on Twitter or find us on Google+.

Would you like to be a guest blogger? Comment below and tell us!

The Model 523 Security Shutter: Retail’s Newest Innovation

Compact, attractive, highly visible and oh, did we mention compact? The recently released Model 523 Security Shutter was designed to be a perfect fit for almost any retail facility, especially areas where aesthetics are a valued premium. The Security Shutter is an excellent option for commercial applications with low headroom or tight sideroom requirements, while providing a wide range of choices that add aesthetic appeal.

W-CD-Model 523 Security Shutter

Model 523 Security Shutter

Fenestration and perforation options on this model were made with retailers in mind to maintain merchandise and branding visibility while multiple lock and operation options protect from unwanted entry. The Security Shutter is an innovation that offers builders and retailers a product that easily meets their needs and helps their business.


Fenestration and Perforation slats

Model 523 comes in four standard powder coat colors, 197 RAL powder coat colors and six wood grain finishes to adhere to almost any brand’s standards. In addition, the tightly wrapped aluminum design comes with a compact bottom bar featuring slide locks and a vinyl seal for durability and additional security. This door comes preassembled, allowing easy installation for our dealers and installers at hospitals, offices, schools and other retail buildings.

For more information on the Model 523 Security Shutter and Wayne Dalton garage doors, or to find a Wayne Dalton garage door dealer, visit, like Wayne Dalton on Facebook, follow Wayne Dalton on Twitter or find us on Google+.

What do you think of the new Security Shutter? Comment below and tell us!

Back-to-School Safety for the Garage

The garage is often the biggest and most used entry-point to your home. As the school year starts again, your family will be in and out of it more than ever. With carpools, sports practices and PTA meetings, we wanted to share some tips for keeping your family safe and secure in and around the garage this school year.

Garage Door Safety

Pinching fingers.

As you’re getting ready to head out the door, make sure your children know to keep their hands away from the garage’s section joints. According to a 2007 study by the National Electronic Injury Surveillance System (NEISS), the most recent major study in this category, more than 7,500 people injure themselves when they get their fingers caught in their garage door each year. For added peace of mind with children, consider a garage door that is pinch resistant. These doors, such as the Carriage House Models 9405 and 9700 or the Classic Steel Models 9100 and 9600, are engineered to push fingers out of harm’s way if they’re accidentally placed near a closing garage door.

carriage house garage door model 9700

Model 9700 Carriage House Steel Garage Door

steel garage door model 9100

Model 9100 Classic Steel Garage Door

Garage Door Springs.

There were 313 reported injuries from garage door springs in 2007 according to the NEISS. Garage door springs are wound tightly and under powerful amounts of tension, so they have the potential to be very dangerous if they break. Make sure your children are protected with a garage door that encases these springs, which are often exposed. Our TorqueMaster® Counterbalance encloses these springs inside a steel tube, ensuring that if they happen to break, they are enclosed safely.

garage door spring safety - Torque master

TorqueMaster® Counterbalance


If your kids woke up late for school, they may be racing to beat the garage door to catch the bus. Make sure you garage’s photo eye system, which detects the distance, absence, or presence of an object near the garage’s opening by using a light transmitter, is functioning properly at all times. In addition, talk to your children about the dangers of a closing garage door and always watch the door while it is in motion, even when using a remote opener.

Garage Door Security

 If your children are older and have begun taking the bus or walking home from school by themselves, they may arrive before you get home from work. Make sure they know how to use the keypad or remote opener, and that they know to guard the access people have to your home. In addition, your garage should have a secure opener like the Genie Wireless Opener with Intellicode® to protect your home from unwanted entry.

To learn more about Wayne Dalton or garage door safety, visit, like Wayne Dalton on Facebook or follow Wayne Dalton on Twitter and Google Plus. Do you have any back to school safety tips? Comment below and tell us!

New Color Added to Classic Steel Garage Door Collection

Wayne Dalton dealers have more wood grain finish options to offer their customers on garage door Models 8300 and 8500.

Wood grain finishes are being expanded to Model 8500, Wayne Dalton’s highest insulated residential garage door. Homeowners will now be able to choose Golden Oak, Mission Oak or Walnut wood grain finishes on Model 8500 in the Sonoma panel design.

Wayne Dalton just recently released Mission Oak, a medium-tone wood grain, for both Models 8300 and 8500 in the Sonoma panel design.

W-RD-8300-Sonoma Ranch-Mission Oak

Model 8300 Sonoma Ranch panel design with Mission Oak wood grain finish

Why Choose a Wood Grain Finish?

  • Increase curb appeal
  • Consumer demand for a wood door is higher
  • Realistic wood look without maintenance of real wood
  • Can complement homes with wood trim

Why Choose a Door with High Insulation?

  • Reduce high energy costs
  • Make surrounding rooms more comfortable
  • Ability to use garage as more than a storage space (can you say man cave?!)
  • Reduce outside noise
  • Quieter door operation

To learn more about Mission Oak, garage door insulation or Wayne Dalton’s Classic Steel Collection, visit, like Wayne Dalton on Facebook or follow Wayne Dalton on Twitter and Google Plus. Do you like the new wood grain finish? Comment below and tell us!

How Your Garage Door Can Have a Big Effect on Curb Appeal

Curb appeal. It’s your home’s first impression. Whether buying, selling or admiring homes as you walk down the street, the way a home is dressed says a lot about it.

No one knows more about the importance of curb appeal than realtors trying to sell a home. Wayne Dalton’s Jimmy Lu has helped many realtors stage a home for sale. “If a prospective buyer is excited when they pull up to the house, they will be excited as they enter the house. Curb appeal is important because a buyer’s perception is their reality,” says Lu.

The garage makes up 30 to 40 percent of the front of a house, making it an essential component of street appeal because the eyes are drawn to the home’s largest exterior feature. “Realtors experience great success if they replace the garage door to enhance curb appeal,” says Lu. “Recently, we replaced an old door with a wood grain Model 9405 Carriage House Steel garage door, stained to match the rest of the house, and it sold in one week after being on the market for over 70 days.”


Model 9405 Carriage House Steel Garage Door

Other factors in getting a home ready for sale include de-cluttering the area, depersonalizing the home and improving front yard landscaping. Homeowners should also keep up with emerging trends in curb appeal, including concrete finishes and garage doors that match the color scheme of the rest of the house. Wayne Dalton recently launched the TruChoice Color System, a state-of-the-art system that allows home owners to choose from over 6,000 colors on select models, making matching the garage color scheme to the rest of the home even easier.

To learn more about curb appeal, Wayne Dalton’s Carriage House Steel Collection and the TruChoice Color System, visit, like Wayne Dalton on Facebook or follow Wayne Dalton on Twitter and Google Plus. What have you done to enhance your home’s curb appeal? Comment below and tell us!

New TruChoice™ Color System Transforms Garage Doors

Henry Ford once joked that customers could get his Model T car as long as it was black. Although the automobile was available in several colors, the garage door where it was parked wasn’t as fortunate. In the past, garage doors used to be limited to a select color palate but now, there is a world of possibilities when it comes to personalizing a garage door with color. Home and commercial garage owners will have the chance to break out of pre-selected garage door colors with the more than 6,000 color options in our new TruChoice™ Color System.

Coordinate your garage door with your home’s paint color

This new state-of-the-art process will give homeowners a unique door that coordinates with their house trim or favorite color and commercial owners the unique chance to bring their company’s color palette to their building, without the hassle of painting the door after installation.

How to

To create a TruChoice™ door, this state-of-the-art system mixes each custom color and then bakes the color on for a high quality factory finish. The TruChoice™ Color System also allows homeowners to match a vast number of colors including RAL Classic colors, a paint sample of your choice and many brand name paint manufacturers’ colors from Behr to Sherwin Williams. For more information on ordering a TruChoice™ garage door, please contact your local Wayne Dalton dealer.

The TruChoice™ Color System is offered on five residential models, the 8300, 8500, 9700, 9405 and 9600. It is also available on the Thermospan® and ThermoMark™ line of commercial sectional doors (excluding the ThermoMark™ 530). Doors painted using the TruChoice™ Color System are covered under limited warranty to protect against excessive fading and include a bottle of touch up paint for dings and scratches.


To learn more about Wayne Dalton’s TruChoice™ Color System, visit, like Wayne Dalton on Facebook or follow Wayne Dalton on Twitter and Google Plus. Would you add your favorite color to your garage door? Comment below and tell us!

Wayne Dalton Titan Heavy-Duty Rolling Steel Door Strong Enough For Niagara Falls

Niagara Falls, with a vertical drop of over 165 feet, is made up of three waterfalls combining to produce the highest flow rate of any waterfall on earth.

Just a few miles from these falls on the Niagara River sits a power plant that produces hydroelectric power run by the New York Power Authority (NYPA). Conditions in this area are harsh due to heavy winds, severe winters and high levels of moisture. NYPA sought a door that could withstand these conditions and house gantry cranes that provide critical maintenance to turbines at the plant that generate hydroelectric power for the surrounding areas. The Titan Heavy-Duty Rolling Steel Service Door was chosen to house these essential cranes, which can lift up to 315 tons, to protect them for the continued success of the plant.

The Titan Door was chosen not only for its size, but its performance criteria to withstand and operate under a significant wind load, ensuring that the gantry cranes would remain operational during high wind speeds or other extreme weather events.


Titan Heavy-Duty Rolling Steel Service Door at Niagara Falls

To learn more about Wayne Dalton’s Titan Heavy-Duty Rolling Steel Service Door, visit, like Wayne Dalton on Facebook or follow Wayne Dalton on Twitter and Google Plus. Have you seen our doors at Niagara Falls? Comment below and tell us!